new business – Change is Inevitable, Growth is Optional

How To Get More Qualified Sales…It’s All About The Process

Let’s talk about the sales process. No matter the product, the industry, the length of time…the process is generally the process. Where it begins and ends might be a little different for someone but again…the process is generally the process.

I know many believe you are not in sales or don’t want to be considered a salesperson. Guess what though…EVERYONE is in sales! We sell the most important commodity every single day…OURSELVES.

Most people work better with a process. When you have a process in place, you have the exact steps to follow so that you can not only achieve your goals but will crash through them. The easier the process, the better the results.

When you think of a process, most people generally think about numbers and steps and formulas…what if there was something that was a process that had nothing to do with any of those and more to do with how you treat your client?

Did you know that being interested in your clients, rather than being interested in them should always be part of that process? Investing in your relationships is one easy way to show the importance of being interested not interesting.

When I was on the road in the height of my sales career, I had a mason contractor that became the COI that changed my entire career. He asked me to show up on a jobsite, I did. He asked me to speak to his key people, I did. He asked me if I would speak to all of his men and get them protected, I did and then I made sure he was kept in the loop and checked in on him on a regular basis… My business was 100% referrals from that moment on. I was interested in him not interesting to him. How is that for an important part of the process?

Are you ready to get even more strategies? Head on over to www.skirtstrategy .com/joinus

Happy Selling!

Judy Hoberman www.sellinginaskirt.com

Words Matter

Whether you are in elementary school, in business or in your real-life setting, you need to be aware of the words you use because words can be powerful and that is what we will talk about today…how words matter.

“Words are singularly the most powerful force available to humanity. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate and to humble.”

Words do matter in every situation. If you are what you eat, then are you what you say as well? Let’s think about our children and if you don’t have children, think about yourself as a child. If you are told how incredibly amazing and intelligent you are, you would feel great and after a while you would start to believe it. Now let’s flip the switch. Imagine being told you are stupid and will never amount to anything because you are a loser. Flash forward a short while later and where might this scenario take this child? Even think about something so harmless as you’re too little to do that or you aren’t tall old enough or even you are not ready to learn that. Every single word that we hear can tear us down or build us up. So which camp will you choose to be a part of?

It’s the combination of the words, how we use them and how our minds wrap themselves around them. Whether you say things out loud or have them running through your head, we can make the choice whether to take the positive or negative path. Our words do matter.

Let’s see some ways to use words in a powerful and positive way.

1. Practice Compliments-This is something I do every single day. I give someone that I don’t know a compliment. You will never know what you have done for that person that day in that moment. Don’t give the compliment and wait for one in return. You might get one or you might not. The point is giving one will make you both feel great.

2. Practice positive affirmations-I know this sounds weird to do but remember, you are the one that is listening to that self-chatter. Instead of thinking this dress makes me look fat, how about thinking how great this color is on you or how confident this makes you feel. Instead of thinking you are not smart enough to do the presentation, change it to that you are going to share some incredible information with your colleagues that can help them with their jobs. It’s a change in your mindset and a rewind of the tapes in your head. If you can’t come up with anything positive immediately, make a list of positive quotes and put them all around you and practice saying them out loud. You’ll get the hang of it…and your mind will be waiting to hear them.

3. Think before you speak-We all come into situations that can change our attitudes in a blink. Before you say something and react to that, think, breathe and decide how you can respond without being so reactive. Don’t think for one minute I am saying to ignore what is said. I’m saying to think carefully about what the message is you want to convey and do it professionally and intelligently. This is where learning new words can come in handy.

4. If you have done something that is wrong, learn to apologize. Own your mistake and understand how your words may have made a negative impact on someone or something. Don’t say you are sorry for the weather or something you have no control over. That is a different conversation for later. Apologizing when you mean it is very powerful and again…words matter.

5. Remember what you are grateful for. We all have so many things to be thankful for…and not only in November, our Thanksgiving month. I’ve noticed that people have forgotten how to say thank you. Two tiny little words that when said, can mean the world to someone else. Change your mindset, change your world. How about doing that for someone else?

As Dave Hedges said, “The words you speak are powerful. They can mend a broken heart and help repair a shattered mind. They can also destroy a person’s confidence and make people feel worthless. Choose your words carefully.”

Remember, words are free. It’s how you use them that might cost you.

Happy Selling!

Judy Hoberman www.sellinginaskirt.com

Seeking Help Is Empowering!

Asking for help means you aren’t smart enough to do something yourself. Asking for help means that you are weak. Asking for help means you are in the wrong position in business. Have you heard any of those statements before? They seem to follow us generation after generation and decade after decade. It’s time to put a new spin on an old tape… seeking help is empowering.

Whether you are an entrepreneur or starting a new position or recently got promoted, you find there is one thing that rings true…it can be lonely. When you’re in sales, and we all are, it goes one step further because unless you are in front of someone, your emotions go from being on to being…alone. I can remember a full day of appointments and I would be in my car rocking out to some great music and then I was “on” for the first appointment. Back into my car and while the music was still playing, I was listening and humming a bit. Into my next appointment and back “on” …back in my car and…well you get it. You try and fill the empty moments with music or news but in reality, you feel lonely…and it doesn’t matter if you have sold or not, it’s still a lonely profession. Having no one to bounce ideas off in that new role…equally as lonely.

Now imagine you have someone you can reach out to and ask for help or ideas to get you to the next level. Wouldn’t that be great? But…if you did do that, would that person feel like you weren’t sure about what you were doing or that you couldn’t make decisions yourself? Weren’t you told to “fake it till you make it?” Would people think less of you if you showed that you might need their expertise or experience? See how that creeps back into your brain? Asking for help and support is such an easy thing, until it’s not.

What are some reasons why you should ask for help?

1. Wouldn’t it be great if simply by asking for help you are creating brand awareness? When you let others know what you are doing, they are getting to know you and what you do. If you have a great reputation and what you are doing brings value to others, it would only make sense that they would think of you when someone needs what you have to offer. If you don’t ask, the answer is always “NO” …

2. That was good for your brand. Now, what about building your network. By reaching out to others and getting to know them and letting them get to know you, your network is also growing. No matter where you are in your career, you need a solid network.

3. What about growing your business? When you ask for help and check your ego at the door, people will help you. Those that don’t, you have that magic word NEXT. Those that do become part of your network, are strategic partners to help grow your business and can become that confidante that you need to feel comfortable enough to share your thoughts with. Win-win-win…

Those are some basic reasons why you should ask for help. But when is a good time or the right time to ask for help? I’m sure the first thing you thought of is when you are in trouble. You’re not making money or have no clients or when everything seems to be going wrong. While those are good times to ask…you also need the courage to do that. You can also ask for help when things are going great and you want to get to the next level. It doesn’t always need to be during the gloom and doom you might be experiencing. Here are some other times when asking for help makes sense:

~When you are just starting out ~When you are entering into a new market ~When you want to grow your audience ~When you are looking for a strategic partner ~When you want a promotion

The bottom line is you can always ask for help. It may take a few times to feel comfortable, but always remember that one of the habits of successful people is that they do ask for help. There are some great reasons to ask for help. Sooner or later everyone will need to ask for it and then be open to receiving it as well.

1. At some point you will have to do it. It doesn’t matter if you have all the money in the world or have zero, there will come a time when you will have to ask someone for their help. If you aren’t good at it, start small and practice.

2. You won’t be the only one that benefits from the request. When you share your expertise with someone else, how does that make you feel? Pretty good when you see their reaction and hear their gratitude. It will be the same for you and the person you help. I always say that when you become a mentor, you learn just as much if not more than your mentee. This is no different.

3. Have you heard the phrase, “walking in their shoes”…If you’ve asked for help and received it and now you have been asked to give help, you will know what it felt like for that person to ask you and how difficult that might have been…who is the winner now?

4. If you never ask for help, do people think you have it going on…even if you don’t? Most of us will struggle now and then and people expect us to be human. You can’t always be perfect and that is too difficult and boring anyway. Here’s an example…when I was taking my insurance exam, there were no classes to take and we didn’t have a computer to do anything online. My children asked if I needed help and of course I declined after thanking them for the offer. I failed the test by 1 point and my daughter’s comment was “Thank goodness you’re human” …need I say more?

5. When you ask and offer help it creates connections and relationships. When you need something, these are already in place with people ready to support you. Don’t wait until you are struggling to ask for help. Don’t celebrate your successes being lonely. Asking for help gives you a reason to be a part of groups, colleagues and friends. It can be very lonely as an entrepreneur or being in a new position…I think I started with that statement.

Remember…“There is no lack of knowledge out there…just a short of asking for help!”

Happy Selling!

Judy Hoberman www.sellinginaskirt.com

Wake Up And Smell The Coffee!

In the early 1990s, I found myself as a single mom with two amazing children, I had just lost my mom and was recently divorced. It was a lot to handle and I had to figure out my next steps. I answered an ad in the newspaper…yes, a real newspaper with a classified section. I found an ad that caught my eye. It said “Wake Up And Smell The Coffee” …I had no idea what it meant so I kept on reading. Something about helping others feel protected. I didn’t understand what that had to do with coffee but since I wasn’t and still have never had a sip of coffee, I thought it might reveal itself somehow. So, I called…yes that’s what we did back then…and I got an appointment. When I arrived, the person I was supposed to meet with was busy, so they were going to shift me over to someone else. I reminded them my appointment was with the Agency Manager and I would wait. I do believe that’s where I started seeing rolling of the eyes towards me. He was finally finished with his call and ushered me in. I was EXACTLY what he was looking for…I didn’t know it then, but I was the only female that had applied and the only one, other than the receptionist in the office.

Fast forward I was offered a position to be a producer in Insurance…still didn’t see the connection to the ad and didn’t know anything about insurance including that I had to get licensed. There were no on-line classes and the in-person classes had already started. I would have to wait 4 weeks. Did I say I was a single mom? So, I decided to study myself and finally realized that in order to read this very boring book, I would probably need to drink coffee to stay awake…that must be the connection. No coffee for me, but I studied hard and went to take the test and…I failed by one point. I went directly to the office and started to cry. I wasn’t smart enough or ready for this kind of position. The receptionist said “Put on your big girl panties and get over yourself. You can do this. Reschedule your exam and pass it.” So, I did, and I passed.

Now I have this position that was 100% commission and even though I passed my exam, it still took weeks to get my license. I started making calls and getting appointments and going with a licensed agent who would do the presentation and write the application. Even though I felt like the appointment setter, I learned so much and knew what I would do and what I definitely would not do when I was ready to go.

My license finally came through and I was ready. What I wasn’t ready for was my attitude. Every morning I would take my children to school and then complain about how far I had to drive or wonder if I would even write this family and when I would start earning commission. I wanted to quit every day, sometimes multiple times a day, mostly all day. Once I got to someone’s home or office, I was absolutely fine. I loved being able to serve my clients and walked in as if they were already my clients. I asked lots of questions and I listened well. I wrote a good amount of the business…but it was like ground-hog day. Same thing almost every day for the first few weeks.

One morning, I was getting everybody ready and I looked at my kids and smiled at how amazing they are and how important they are to me…and it hit me. My one and only job in this entire world was to protect my family. If I could do that for them, why couldn’t I do that for other families? And it was as if that lightbulb that you see in cartoons appeared above my head. I dropped my children off and instead of complaining, I reminded myself that I had the privilege of protecting families today and everything was different. My mindset shifted, and I created a different path for myself and my business took off.

That was the day I discovered the relationship between smelling the coffee and my career. It was the day that I knew I had to be Intentional about everything I would do. It was the day I decided that I was excited about insurance and that in itself is an oxymoron…and it’s true.

Happy Selling!

Judy Hoberman http://www.sellinginaskirt.com

The Power To Change

In 2009, I knew I wasn’t in the right place. I tried to make myself fit in. Since I’ve always felt like a square peg in a round hole for most of my life, this wasn’t a new sensation. But something was different. I was looking for a sign or an opportunity or someone to tell me it was time to move along, but no message was coming through. An email ended up in my inbox. It’s the kind of email that you delete because it is so long and it’s from someone you don’t know and why waste your time wasting your time? For some reason, I did read it and it was about an event that was going to take place in a few weeks in MD. I called my sister-in-law and told her about it, and we decided to meet in MD and if the conference wasn’t anything we wanted to hear, we would spend the weekend together and catch up. She lived in NJ and I lived in TX.

We met there and something happened. The woman on stage was speaking directly to me. She was saying things I had only said to myself. She was the voice, the message and the opportunity to do something…and I did. The next Monday I went back to my office, I handed in my resignation and I finally took control of my life…I had the power to change.

Change is inevitable. Sometimes change is forced upon us, while other times we initiate it. How skilled are you at handling the need to shift course, whether it is brought on by external or internal forces? How do you tend to feel when you step outside your comfort zone? Exhilarated? Terrified? Lost? Remember, comfort zones are relative. Every time you step into uncharted territory, sooner or later you will find some degree of comfort there. Do not settle too deeply into this new comfort zone, as it may soon be time to step out again.

When you are in a leadership position, others look to you for cues as to how they, too, might manage shifting tides and forge bravely ahead. Here are some of the benefits of change:

Personal growth-Every time something changes, you have the opportunity to grow and learn not only about “things” but also about yourself.

Flexibility-Change forces us to be flexible. You must bend and shift to meet new circumstances.

Situations improve-It may not look that way at first, but it is up to you to optimize the situation. You probably did not choose to be worse off than before—at least not for the long haul. So, whether the change was made by you, to you, or for you, get your big girl panties on and make improvements in your life.

Your core values are tested and strengthened-No matter what comes your way, your core values are what define you, so look at change as a way to reinforce those values.

You will become stronger-We all know the adage, “What doesn’t kill you makes you stronger.” I have found this to be true in my life. I also have learned that being stronger sometimes means asking for help.

Opportunities will appear-They may be what you had hoped for, or they may be things you never previously considered. Be open and remain curious about what opportunities this change will bring.

While change can be difficult, not changing can be fatal. We probably all can name now-defunct businesses that did not adapt to the times or to changes in consumer preferences. This applies as much to people as it does to companies. I remember my father was a jeweler. He crafted very expensive pieces and during the recession in the 80’s, we all suggested that he bring in some less expensive pieces. They could still be unique, but they weren’t going to cost a small fortune. He was adamant that he didn’t need to change, and you know the saying, you can’t teach an old dog new tricks. I mentioned that perhaps we could bring in some local designers, some new ones that were starting out and had great promise. Again, he declined, and we stopped trying to show him how change could be powerful. In the end, his store closed, and he blamed everything except the power that he had to change. BTW, the designer that I had spoken to that was just starting out…David Yurman.

We are all going through a time where it seems everything is changing. The way you do business. The way you connect. The way you say hello. The way you take care of yourself. While you feel like nothing is the same, you are probably being pushed outside your comfort zone. It’s time for you to understand and then…accept change and be brilliant.

Start with baby steps. While some of our changes were thrown to us without any warning, remember that Rome wasn’t built in a day. Start with one step, then add another. Do not try to change everything at once. You will become overwhelmed, and when that happens, nothing else happens. Prioritize what needs to get done and start there. When you complete one baby step, go for another one. Do not forget to take a moment and congratulate yourself on a job well done. Throw in a reward or two and watch how quickly you move through your list.

Get support. Do not do it alone. Surround yourself with positive people who can provide experience, wisdom, and connections. They too are navigating these choppy waters. While you are asking for help, they are also receiving some from you.

Going back to the phrase “Change is Inevitable…let’s add on Growth is Optional.” Your reaction, attitude and behavior to change is in your hands. Remember…you have the power to change.

An old English proverb sums it all up, “Just when the caterpillar thought the world was over, it became a butterfly.”

To add levity while applying these needed course corrections, I like to declare, “Plot twist!” A little humor goes a long way.

Happy Selling!

Judy Hoberman http://www.sellinginaskirt.com

Are You Hearing What I’m Saying?

Think about this…as a speaker, you have an event coming up. You talk to the organizer or meeting planner about who the audience is, what their expectations are and what the message they want you to share and are prepared to accomplish that. You review your talking points and are excited to really offer the attendees exactly what you were told they needed. You’re a bit nervous as you always are before a talk and then…you walk in and the audience is not who the planner told you they would be, the message you have is not relevant to them and you know that there is no way you will relate to them or them to you. All you wanted was to connect with them and talk about what was important to them…any hope of them hearing your message is now out the window. You only hope you wake up from this nightmare of a dream.

That scenario, as crazy as it sounds, really did happen to me. I always do my homework and know the audience, what the meeting planner wants and needs and provide some tips for immediate implementation so it isn’t simply a rah rah talk and will be forgotten as soon as everyone goes back into their own “real” world. I should have realized when the planner didn’t have a lot of information and everything I asked had a “sounds great” response. Any certain verbiage or examples I should use? “You’ve got this and sounds great” was all I received. Even after doing research on the group, I didn’t find a lot to work with, but I knew the message she wanted…and so I was ready to connect and bring value.

And then…I walked into the room that was to be 98% female and it was anything but that. The attendees were looking for something totally different than what I was prepared to share with them and although I did some amazing tap dancing, the majority of the room and I were not connecting and I left ready to throw in the towel. I have never felt so horrible. I received a comment that I should never be invited back as I wasn’t prepared…and that was one of the good ones. I reached out to the planner and apologized for not giving the attendees what they were looking for and she told me she thought it was great and she loves having me and can’t wait to do this again. I wasn’t even sure if she was in the same room as I didn’t feel that at all.

So, the question is, how important is communicating effectively? How about connecting to the people on your team? Are they hearing the message that you are intending to send? Unfortunately, for most of us, our communication goals are not consistently achieved; our message is not received as it was intended. Communication is a necessary skill for all interpersonal relations; personal or professional. If a message is not understood, you have not communicated.

Your role as a leader is to:

To make communication as simple as possible
To be clear
To create understanding and meaning
To generate feedback
To check for understanding

Here are some ways to connect effectively:

Be genuine. The only connections that work will be the ones that you truly care about; the world will see through anything short of that. If you don’t have a genuine interest in the person with whom you’re trying to connect with, then stop trying. As a leader, you must show that you are there to support someone’s goals and dreams. We don’t have to agree with their journey…you need to support it. It’s about them, not about you.
Provide massive help. Most people never reach out to anyone above their level. Did you know that everyone needs help or support in something? You have more to offer than you realize and those on your team want to learn from you. For women especially, it’s hard enough to ask for help. When someone does, pay attention to them and be interested in them.
Persistence is key. When you are looking to connect with someone, you can’t give up after one attempt. It’s the same with someone trying to get your attention. We are all busy and may not be able to jump when someone needs us. Sometimes a simple email or message letting them know when you are available will ease the situation. Communication is at an all-time high when they are trying to connect with you. Put yourself in their shoes…how would you want to be heard?
Make real connections. Think about how you’ve made the connections you have. That’s all this is. You only create relationships with people you genuinely want in your life. The same rule should apply with those reaching out to you. Don’t over-think it. Be human, be helpful and most humans will happily be human in return, regardless of who they are or what position they hold.
Remain unforgettable, in other words, find ways to stand out. Remember birthdays or important events happening in your team. Give them your favorite book signed. Be genuinely helpful. You’d be surprised how the simplest things actually never get done. Being memorable isn’t as hard as some think! Be the leader or mentor that you wish you had. Imagine what that would feel like for someone else.

Here is something to ponder… Think about a situation in which you experienced difficulty in communicating effectively with another person. If you had the opportunity for a second chance, what would you do differently? Was it the message or was it the way it was communicated? As a leader you need to understand what the other person is saying-not necessarily agreeing with it. Check in to make sure you both understand what is said and what is heard…and especially what isn’t said.

As Steven Stowell said, “Great leaders find ways to connect with their people and help them fulfill their potential.”

Happy Selling!

Judy Hoberman http://www.sellinginaskirt.com

Your Most Powerful Tool Is Your Mind…

If you are old enough to remember floppy disks, syntax errors, bits and bytes and Dos, you will also remember thinking and wondering why you didn’t get every piece of information that you needed pouring out at your request. Unfortunately, we were reminded that what you put in, is what you get out. That is not any different with your mind. Your mind can be your best friend or your biggest critic. It depends on what you feed it every day. When you wake up in the morning do you think about everything you didn’t finish the day before or do you start the day feeling like you are excited about getting the day started?

Your brain is a pretty powerful tool that you have in your own, private toolbox. Whenever you think of something, whether it’s something you’ve done many times or something you are trying for the first time, your brain has a new path created for that particular thought. The more you repeat the thought, the stronger that path is, and your brain is helping to create the best path to make this thought repeatable and easy to remember. Sometimes those thoughts will be incredibly beneficial and other times…not so much. The not so much time can be that the new thought you are having is too difficult or too time consuming or just plain uncomfortable…even though the picture you have is exactly where you want to head. That’s called stepping outside of your comfort zone.

When you decide you want to make a change in your life (whether it be a physical change or a change in the way you think about something), there is a period of time that this is bound to feel uncomfortable because you are now needing to construct new neural pathways that support the desired change. Your brain doesn’t like this. It wants to take the path it already knows…also known as your comfort zone. But here’s the truth about that…once you step out, more than once, that will soon become your comfort zone so don’t fear the unknown…it will only be the unknown once.

Your mind is the most powerful tool you have at your disposal to create your life exactly how you want it to be. Some of us dream in vivid color, some of us write and others talk about it…our lives and what we want it to look like. When you describe it “as if” it was the present, it feels as if it is happening right now.

Some people think that dreaming big means you think too highly of yourself—that big dreams signal you are arrogant or perhaps directionless. But in truth, having big dreams means you are determined to live on purpose, are nurturing a vision, and are taking steps to make it happen.

Imagine how different your life would be if you actively pursued even a few of the dreams you had when you were little. Life was simpler than, and dreaming was something we all did and were not afraid to share. As we grow up, some of us abandon our dreams while others stop dreaming altogether.

It all comes back to your mindset. Allowing yourself to be inspired and encouraged by your dreams can prompt you to set goals and establish an implementable plan of action. If you believe you can accomplish those big dreams, why not go after them? Why settle for the small ones instead?

I can’t imagine a world without dreamers. Without them, we would not have the things we take for granted like cars, phones, lights, airplanes, computers, and the ability to connect globally.

Let’s think about how we can use our most powerful tool to create the life we want.

1. Fear should not be an ingredient in dreaming big. We had no problem as little girls dreaming huge dreams because nothing stopped us. As women in business, what is stopping us now? Set your goals and set your sites. Little girls with big dreams can become women with vision.

2. With your big dreams in front of you, make sure you identify the steps to get there. I always tell my clients to come up with a number (in terms of dollars, clients, applications, or whatever applies to them) they want to secure by a certain date. Then I tell them to work backward and break that number down into tiny little pieces to chart the steps to reach their goal. A dream written down with a date becomes a goal. A goal broken down into steps becomes a plan. A plan backed by action makes a dream come true … and the cycle continues.

3. Track your progress. If you do not track your progress, how will you know when you have arrived? Make sure your starting point, goals, and milestones are clearly defined. No matter how often we hear, “Success is a journey, not a destination,” I had to learn this the hard way. As a solopreneur, I thought, “Why do I need to do this? It is just me. I know what I want, so I will just go for it. Well that turned out to be one of the costliest mistakes I’ve made in business. You don’t have to use an expensive program to track your progress. You could simply use a spreadsheet or piece of paper, but don’t forego this important step. I ultimately rectified the problem two long, hard years after launching my business.

4. Do not do it alone, and do not allow energy vampires suck you dry or feed you negativity. Surround yourself with people who believe in and support you. In addition to a coach or mentor, develop of network of colleagues who can be your accountability partners, just as you can be theirs. People can inspire you or drain you. Choose wisely.

5. Be open to failing. It is part of the process. When you dream big, you will have some hiccups. Brush off your bruised knees, pick yourself up, and continue on the path. The bigger the dream, the more steps you may need to take. Think of the forward and backward steps more of a cha-cha than obstacles. When you realize that failing does not make you a failure, you free yourself to try many different things.

Believe in yourself and dream big. As you consider the path to take, do not forget about the rest of your life, especially your family. Work hard, take action, and keep pushing through when things get tough. Focus on the things that only you can do and outsource the rest. Learn to say no, and most of all, dig in and stay committed.

Remember as Tony Gaskins said, “If you don’t build your dream, someone will hire you to help build theirs.”

Happy Selling!

Judy Hoberman http://www.sellinginaskirt.com

Working Remotely…Are You Prepared?

Other than 2 years of my career, I have always been an entrepreneur working from home. Yes, I’ve gone to an office, facilitated training in an office, recruited in an office and had team meetings in an office…but the majority of my time, was working from home. I don’t remember if anyone gave me a manual of what to expect, but I did notice pros and cons of working from home. In today’s environment, many people have had no time to prepare or even think about getting ready for change. You were in an office one day and the next, you’re remote.

I was thinking about how this new way of working will affect so many people and wanted to share some thoughts of my experiences with the hope that it may make this new journey easier and perhaps even have some fun with it.

Mark your territory. This is easy if you have an empty room or spare bedroom. In many cases, you will need to adopt some space and call it your own. When we started in the insurance world, so many grabbed the kitchen or dining room table and decided this was their new office. Kind of reminds me of those that declare their table at the coffee shop as their own. I was once asked to move from a certain table in a certain coffee shop because this man said it was “his” …I didn’t see a nameplate but I knew it made him comfortable, so I moved to another table.

If you are in a place that others will be using, you will need to make sure that your “office” can be moved to another area during family and mealtimes. If you are in an industry where there is any confidential and personal information, make sure that is not out in the open for anyone to see. My kids were always part of my business. While I did have an office in my home, Saturday nights you would find the three of us sitting on my bed doing direct mail pieces together. They knew that they were a part of my business and were proud to see the results.

Do Not Disturb-Again, not always the easiest to accomplish. If your family, spouse or roommate is home while you are working, remind them that you are doing just that…working. It’s not the time to chat or have conversations about solving the problems of the world. You wouldn’t do that if you were in an office, so why now? We had an agent who was a single dad with small children. Many of you will remember that as soon as you picked up the phone, real phones not smart phones, it was an invitation to start an argument, have a burning question or just need your undivided attention at that moment. There is nothing more “professional” than being on the phone with a client when your children picked up the phone in another room yelling “Daddy, daddy, daddy.” While some clients understood…others did not. This agent came up with a brilliant idea. He had a ball cap. When it was on, he was working. When it was off, he was daddy. Other than an emergency (in the insurance world that meant blood or bones), his little ones were quiet and whispered to each other. It was a simple and effective way to work.

Give Me A Break-Do you take breaks when you are in the office? Then why not at home? Many times, it’s hard to get started and then, it’s hard to stop. When you work from home, you either become the King or Queen workaholic or the Guru or Maven of taking breaks. Think of something in the middle. When you are working, you should be working, not getting prepared to possibly start at some later point in the last hour of the day. Ok so that’s a bit of an exaggeration but you need to prepare yourself to work and to stop. I’m not sure if you’re familiar with the Pomodoro Technique. The technique uses a timer to break down work into intervals, traditionally 25 minutes in length, separated by short breaks. It is a time management system that encourages people to work with the time they have—rather than against it. Work 25 minutes and then take a break for 5 minutes. You must work in those 25 minutes and walk away from it for 5 minutes. Imagine how productive you can be.

Can You Just…-While you are working from home, if there is anyone else that lives with you, you will certainly hear something like “While you are home, can you just start dinner, do the laundry, call the repair person, run to the store etc.” Remember, you are working, so your mindset needs to be that you are working. It’s always nice to lend a helping hand…after you’re done working. If there are no humans living with you, unless you’re on your 5-minute break or having lunch, your furry friend will need to stay put and not learn a new frisbee trick.

Let’s Do Lunch-Even though you are not in an office, you need to take a lunch break. Yes, this is the time to do those non-working tasks. It’s also the time to walk away from your work, have something nutritious, delicious and yummy to break up the day. Once in awhile you might have a virtual working lunch, but really try to claim this time for yourself.

While working from home will take a little getting used to, also be aware that it can feel a bit lonely. Rest assured there are many others feeling the same way. With technology, you can have a meeting with your office mates, “see” your clients and create educational sessions to share your brilliance.

Things change quicker than you can imagine. If you don’t change, you will be left behind. Old ways won’t open new doors. Change is inevitable…Growth is optional. Will you shine or will you let your light dim?

If you need a pep talk, an ear to listen or an accountability chat, reach out. I’m here to listen, support and encourage.

Happy Selling!

Judy Hoberman http://www.sellinginaskirt.com

How High Are Your Standards?

I always have interesting conversations and incredible people watching episodes when I’m at the airport. I listen and observe, I engage and I observe some more. At one airport, I was waiting for a flight and we were delayed so many times that it was almost a game to see when the app and the actual board in front of us would match as to the newest departure time. There was a woman standing next to me. She was well-dressed and was friendly enough. We were sharing some travel stories and then we got to “what do you do?” I told her I was an Executive Coach, a speaker, trainer, radio show host and author. She asked who I worked with and I gave her that information. I of course turned the conversation to her and asked what she did. She worked for a large organization and had been there for many years… “After all, why should I leave? I get paid, don’t have to do too much and I get to do some traveling.” The conversation went on for a bit and she mentioned that she had never had a coach but her boss swears by them. Of course I needed to probe a little more and she told me, without any hesitation, she had never and would NEVER hire a coach because she would be expected to work more and harder and that is not what she wants to do. It started me thinking about standards and how as entrepreneurs we need to set the bar higher than we can even imagine. People will choose to work with you if what you are offering them is the best quality or service to solve their problem.

The truth is most people don’t like high standards because they create a lot of work – especially the kind of work that nobody likes in the first place. In the real world, getting from good to great requires extraordinary efforts and high standards. It demands more time than you want, more energy than you have, and more cooperation than any normal person can be expected to contribute.

That’s IF you want high standards. If you are willing to settle for “good,” things can be much easier – and you can be much nicer. How about if we talk about standards…for instance what are they anyway?

Your standards define how you act, which, in turn, builds trust in your brand. They can be guidelines that describe your quality, your performance, your style or your systems. Standards must align with your mission, business objectives, and leadership, and be implemented consistently.

What about our own personal standards? Are they written on a wall for all to see? Not necessarily, but think about this; personal standards are what separates the highest achievers from everyone else. Personal standards are nothing more than a set of behaviors. These behaviors are built upon expectations you have of yourself in a variety of situations. Your personal standards are reflected in how you treat yourself, and also in how you treat other people. They are also reflected in how you expect to be treated by other people. When you have high standards you expect to be treated with the highest of regard. However, when your standards are low it suggests that you are lacking in the self-esteem department. Remember though, no matter who your customer is, you shouldn’t change your standards to meet theirs.

Your personal standards are also reflected in the promises you keep, the way you show up, and are reflected in the quality of your work, values and communication. In fact, everything you do and say gives others an indication of the personal standards you live by. As women, we might have to work a little harder and set the bar a little higher to be treated on an equal playing field, and that’s ok. It’s just a little extra stretch…and we’re used to that.

Luckily, if you turn to entrepreneurship as a way to fulfil your potentials and meet your standards as well, there are so many valuable resources to learn from. No longer do we need to learn everything through trial and error! And that feeling that you’re not alone in your striving, that helps. Just recently I’ve interviewed Stefan Pretty, an interesting Scottish entrepreneur who created Subbly, a management software for subscription businesses. But what really inspired me is the way he shows a step-by-step approach (that’s what I love about it…plus it’s easy to follow) on how to start a subscription box, making that start line (which is often the most difficult one) as straightforward as possible. And once you actually start something, it becomes easier to continue evolving and also, raise the standards when you realize that goals were more achievable then you thought!

Speaking of which…Do you have goals that you would like to achieve? Have you ever considered that in order to achieve these goals that you must first raise your personal standards in certain aspects of your life? Setting low standards will only take you so far along your journey towards your goal. With low standards you will simply not put enough work, time, energy or resources into this goal. You will not be able to give this goal what it requires, and therefore you will end up not getting the results you truly want.

When you set high standards you immediately raise your expectations of what’s possible. You suddenly expect more from yourself, more from your actions, and more from others. And with a higher set of expectations you are willing to do more to get the results you’re after, and your performance level shoots straight up.

As Tony Robbins said, “Any time you sincerely want to make a change, the first thing you must do is to raise your standards.”

Don’t be like my airport buddy thinking that having a coach means others will expect more from you and that is a negative thing…after all, what is wrong with that?

Determining Your Niche

Why is it that when someone asks who your target market is, the response many times is “everyone”? How can that be true? Is what you offer really good for the immediate world?

The more you are able to describe and pinpoint your niche, the more profitable it will be. Others will understand who they can refer to you and you will be able to craft a message directly at that group. Women generally have a more difficult time with this than men…why you ask? We don’t like to leave anyone out!

That’s so nice…

However, if you want to be more productive, sit down and define, describe and determine who your tribe really is.

Listen to my interview with Diane Helbig to hear more about “Determining Your Niche” by clicking here.

Happy Selling!